Case Study Details

Challenge

Alumni and existing students frequently had to travel hundreds of kilometers to the university headquarters in Darbhanga to submit manual challans and wait weeks for physical certificate verifications.

Solution & Architecture

Innovation Trove built the Student ERP & Certificate Portal, completely digitizing the application-to-dispatch workflow:

• Multi-Certificate Application Pipeline: Support for Provisional Certificates, Original Degrees, Migration Certificates, Correction of Marksheets, and Transcripts.
• Integrated Online Fee Payment: Secure payment gateway checkout with real-time receipt generation and automated reconciliation against university bank accounts.
• Multi-Level Department Approval Workflow: Role-based admin approval desks for Section Officers, Assistant Registrars, and Controller of Examinations.
• Live Application Tracking & SMS Updates: Students track application stages (Under Verification, Approved, Printed, Dispatched with Speed Post tracking number).

Outcome

Over 150,000+ digital applications processed with zero physical visits required, increasing student convenience and university revenue collection efficiency.